Articles By
Connie Moon Sehat
Research Note
User experiences and needs when responding to misinformation on social media
Pranav Malhotra, Ruican Zhong, Victor Kuan, Gargi Panatula, Michelle Weng, Andrea Bras, Connie Moon Sehat, Franziska Roesner and Amy Zhang
This study examines the experiences of those who participate in bottom-up user-led responses to misinformation on social media and outlines how they can be better supported via software tools. Findings show that users desire support tools designed to minimize time and effort in identifying misinformation and provide tailored suggestions for crafting responses to misinformation that account for emotional and relational context.